Dolphin Sunset Cruise
Bachelorette Package
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Frequently Asked Questions
When does my card get charged?
When you book a trip, your credit card will be charged for the full amount. In the event that you cancel your trip, this deposit may be refunded in accordance with the cancellation policy below.
What is the cancellation policy?
Since we are a seasonal business, all bookings are subject to a strict 7-day cancellation policy. The charge will not be refunded if you cancel within 7-days of your cruise. Cancellations within 7-days will not be refunded for any reason, including sudden illness or injury. Be prepared to lose your payment if you do not show up for your cruise.
What if the weather doesn't cooperate?
If the weather is unfavorable and the Captain calls off the activity, the tour may be rescheduled for a later time or a full refund will be issued. This decision is at the Captain’s discretion. Temperature, the color of the water, and overcast days do not apply to a weather-related cancelation.
Do babies count as passengers?
Yes. The United States Coast Guard counts every living, breathing person on the boat as a passenger on the vessel. We are legally only allowed to carry a certain number of total passengers (plus captain and crew).
My group has more than six people?
We are limited to groups of six by the Coast Guard. If you have a party of more than six, please contact us, and we can make accommodations. You may text or call us at (850) 714-1097.
Can we bring our own food and drinks?
Absolutely! We will provide a cooler filled with ice and encourage you to fill it with your favorite food and drinks. Take full advantage of having a captain responsible for driving while you enjoy the day!
What should I pack?
Pack like you would when visiting the beach or pool. Towels, sunscreen, swimsuits, coverups, drinks, snacks, water games, and floats are all recommended. You may also want to bring cash for Crab Island vendors if you would like to use their services, and gratuity for captain and crew (optional, but customary and appreciated!).
Is there access to bathrooms?
Yes, however, there is not a restroom on the boat. Your captain will be aware of multiple restrooms around Crab Island and the Destin Harbor, in case of emergency. We recommend going before your cruise, so you do not have to take time away from your cruise for a restroom break!
Are dolphin sightings guaranteed?
Although it is extremely rare not to see dolphins on a cruise, it happens occasionally. Dolphins are wild animals. Some days they are shy, some days they are off following the food, some days they are simply hard to find. We spend every day on the water, which allows us to know their favorite spots and their habits according to the time of day. Dolphins love to keep us on our toes, but we always make a valiant effort trying to find them!
Is there shade on the boat?
Yes, we are the only pontoon charter with a double bimini, which means the entire boat could be under shade at your request. We usually only have one bimini open, but we are happy to open both if you would prefer shade over sunbathing.